Forrester Research Incorporated

According to official lore at Itasca-based Aircell, the company's founder first sketched his idea for an airplane telephone system on a napkin while sitting in a Texas barbecue restaurant in 1991. On Wednesday, Aircell Chief Executive Jack Blumenstein...

More immigrants are turning to advanced technology and abandoning prepaid calling cards that they have traditionally used to connect to family back home. Internet-based phone services, Web cameras and instant messaging are gaining popularity among...

Some online retailers are moving away from eBay. Irked by February's changes in fees and the feedback-rating system, merchants who once sold wares exclusively at the online-auction site can now be found on a number of smaller alternative sites that...

Krista Dietrich relishes the rare opportunity to sit back in her airline seat and shut off her mobile phone. But the simpler days of reading or napping on planes are soon to be replaced by Web surfing and instant messaging. Delta Air Lines announced...

Not long ago, the advent of online travel was thought to be a death knell for traditional travel agents, allowing travelers to research and book their trips with a few clicks of a mouse. But faced with the increasing cost and unpredictability of travel...

So it's August. Prime time for picnics and pool parties. It's also time to plan end-of-the-year holiday travel. Seriously. Now. Airlines plan to significantly cut flights after Labor Day, decreasing seating by 10 percent, while increasing ticket...

Hasbro Inc. to Scrabulous: N-I-X-E-D, for a minimum of 13 points. The toy company scored big Tuesday in its legal match against the popular but unauthorized version of Scrabble that's played online by millions of Facebook members. The India-based...

Rhapsody America, the Web's top subscription-based music service, plans to open a digital download store today, becoming the latest company to challenge the dominance of Apple Inc.'s iTunes. Like other recent challengers -- and unlike iTunes -- the...

United Airlines' quest for a large-scale tie-up has ended with a "virtual merger" with Continental Airlines. It's an agreement to link international networks and share technology and passenger perks that could eventually lead to a formal merger between...

LinkedIn Corp. has made a big connection with investors, who are valuing the professional networking company at more than $1 billion. LinkedIn said Tuesday that it had received $53 million in venture capital funding from Bain Capital Ventures and three...

Anheuser-Busch is generating lots of buzz with an ad equal parts bawdy and hilarious, but you won't see it on television, and it barely mentions the beer it's advertising. Dubbed "Swear Jar," the too-risque-for-TV ad debuted on the Internet in 2007. A...

United Airlines is turning its attention inward to the painful cost cuts it will need to survive a forbidding economic environment as a stand-alone company now that its merger talks with US Airways are ended and other tie-up possibilities exhausted. It's...