The Travel Troubleshooter

TRAVEL TIPS

Eight festive cities are fired up for 4th

Plenty of Americans will enjoy a lazy summer day on the 4th of July at the beach or a backyard barbecue.

May 13, 2007

The fine art of complaining

Your airline lost your luggage. Your car rental company ran out of sedans and handed you the keys to a gas-guzzling van. Your hotel can't find your reservation, and you're homeless on vacation. What now?

May 13, 2007

It's not just who gets your letter that matters—it's who else gets it

Here's whom to copy:

January 13, 2008

COMMENTARY The Travel Troubleshooter

Rain check? How about flood check?

Question: What happens when you've already paid for a hotel room, but you can't stay in it?

January 20, 2008

COMMENTARY The Travel Troubleshooter

Don't delay when seeking a refund

Question: I hope you can assist me in getting a refund for a duplicate ticket to Europe that I purchased through Lufthansa. My daughter attends Wheaton College in Norton, Mass., and did a semester abroad last fall. We decided to pick her up at the end of the semester and travel for a couple of weeks.