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Baggage snarl reported at JFK
Computer software that controls the baggage sorting conveyor belt in the American Airlines terminal at Kennedy Airport malfunctioned Wednesday morning, causing about 20 flights to be delayed between 60 and 90 minutes, an airlines spokesman said.
American employees were sorting baggage manually while engineers and technicians worked on the software problem, said Tim Wagner, an American Airlines spokesman.
The glitch prevented baggage from being put on planes before their scheduled departures. The airline made announcements about the problem so that passengers could decided whether to fly without their luggage.
"Once we get the issue resolved, we'll get the bags that are left behind on their way to the customer's destination and delivered to them," Wagner said in a statement. "Until then, we appreciate our customers' patience."
-- KEITH HERBERT
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