JFK has longest wait lines for customs in U.S.
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New York is No. 1 for many things, but when it comes to airport wait times, the Big Apple is at the bottom of the list.
John F. Kennedy International Airport has longer waits for getting through customs than any other U.S. airport, according to a recent study.
The study, analyzed by airport watch group Global Gateway Alliance, found that international flyers spent an average of 36 minutes to get through customs at JFK. The wait time is 8 minutes longer than it was a year ago.
At Los Angeles International Airport and Chicago’s O’Hare International Airport, the wait times are 31 and 23 minutes.
Joe Sitt, chairman of Global Gateway Alliance, attributes the increased wait times in part to less agents working the lines.
"The Federal Government needs to better prioritize New York metropolitan airports because they are such a vital gateway for the nation,” Sitt said.
U.S. Customs and Border Protection reported over 3.2 million people passing through JFK customs just this year, up 12% since 2009.
“CBP is aggressively working to transform its air passenger processing efforts by automating travel documents, integrating mobile technology and advanced biometric solutions,” the agency said in a statement.
CBP is working with the carriers and airport authorities on operational enhancements to shorten wait times.