Chick-fil-A NYC: Second location at 46th and 6th set to open

Photo Credit: Diana Colapietro

On one side, team members with iPads will take orders. On the other, guests will wait, give their orders and then move to the front of the room to pay and pick up their food and beverages.

Franchise-owner Al Puglisi, who until recently operated a Chick-fil-A in West Palm Beach, Florida, said he knew NYC would be a different market, but that he was ready for the challenge.

“We’ve been thinking about this going back a couple of years,” he said. “There are a lot of difference in New York… but we want to provide a little Southern charm and smiles.”” data-id=”111638227″ data-link=”https://www.amny.com/wp-content/uploads/2019/10/15635_image.jpg” class=”wp-image-1.11638227″/>
Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Photo Credit: Diana Colapietro

Anyone who wondered whether Chick-fil-A had its sights on New York City can stop now. The company is not only opening its second location here in a six-month span, but is working on new technologies for urban locations, with NYC its testing ground.

“We are putting a lot of thought into how to make it quick and easy,” said Ryan Holmes, an Atlanta-based Chick-fil-A team member who works on the Urban Strategy Team. “In this part of the city everyone’s in a hurry.”

The company has devised a new ordering system and is equipping team members with iPads to take orders while guests wait on line. This will increase efficiency and get guests in and out the door in about six minutes, he said.

The strategy is being tested out in other cities, with New York as the initial testing ground.

The second location of Chick-fil-A opens at 46th Street and 6th Avenue on Saturday, April 2 at 6:30 a.m.

Take a look around the new Chick-fil-A and learn about the new operations the company is putting in place to cater to New Yorkers.