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Eat and Drink

Chick-fil-A NYC: Second location at 46th and 6th set to open

Anyone who wondered whether Chick-fil-A had its sights on New York City can stop now. The company is not only opening its second location here in a six-month span, but is working on new technologies for urban locations, with NYC its testing ground.

“We are putting a lot of thought into how to make it quick and easy,” said Ryan Holmes, an Atlanta-based Chick-fil-A team member who works on the Urban Strategy Team. “In this part of the city everyone’s in a hurry.”

The company has devised a new ordering system and is equipping team members with iPads to take orders while guests wait on line. This will increase efficiency and get guests in and out the door in about six minutes, he said.

The strategy is being tested out in other cities, with New York as the initial testing ground.

The second location of Chick-fil-A opens at 46th Street and 6th Avenue on Saturday, April 2 at 6:30 a.m.

Take a look around the new Chick-fil-A and learn about the new operations the company is putting in place to cater to New Yorkers.

First, here's what you're getting into at Chick-fil-A

It's the original chicken biscuit, and it's the
Photo Credit: Diana Colapietro

It's the original chicken biscuit, and it's the best-seller.

There are two lines at the new Chick-fil-A

On one side, team members with iPads will
Photo Credit: Diana Colapietro

On one side, team members with iPads will take orders. On the other, guests will wait, give their orders and then move to the front of the room to pay and pick up their food and beverages.

Franchise-owner Al Puglisi, who until recently operated a Chick-fil-A in West Palm Beach, Florida, said he knew NYC would be a different market, but that he was ready for the challenge.

"We've been thinking about this going back a couple of years," he said. "There are a lot of difference in New York... but we want to provide a little Southern charm and smiles."

Double the kitchen size and number of registers

Photo Credit: Diana Colapietro

"The kitchen capacity is double the typical Chick-fil-A," Puglisi said. Most Chick-fil-A restaurants have four registers, but at this location there are eight.

The meal assembly line has doubled in size, too

To improve efficiency, there are two assembly line
Photo Credit: Diana Colapietro

To improve efficiency, there are two assembly line screens for team members to work off of. It's divided into two sections, red and blue.

Double the number of fryers

Most Chick-fil-A locations have four fry stations. That's
Photo Credit: Diana Colapietro

Most Chick-fil-A locations have four fry stations. That's not the case in midtown. There are seven Henny Penny fryers in the main kitchen and two more in the prep kitchen in the basement.

Magic station in the kitchen

The chicken gets breaded before getting fried, of
Photo Credit: Diana Colapietro

The chicken gets breaded before getting fried, of course.

Fried chicken (aka the good stuff)

Chick-fil-A uses chicken that is raised without antibiotics.
Photo Credit: Diana Colapietro

Chick-fil-A uses chicken that is raised without antibiotics.

More food...

Iced tea, fresh-squeezed lemonade, chicken nuggets, the Original
Photo Credit: Diana Colapietro

Iced tea, fresh-squeezed lemonade, chicken nuggets, the Original Chicken Sandwich...

Grilled Chicken Cool Wrap

For those who want to pass on fried
Photo Credit: Diana Colapietro

For those who want to pass on fried chicken, try the grilled chicken, which is prepared on a grilling device that is proprietary to Chick-fil-A and took nine years to perfect.

Egg White Chicken Grill

This breakfast item is made with grilled chicken,
Photo Credit: Diana Colapietro

This breakfast item is made with grilled chicken, American cheese and egg whites and is served on an English muffin.

Healthy sides

The Superfood Salad and the Fruit Cup are
Photo Credit: Diana Colapietro

The Superfood Salad and the Fruit Cup are two menu items Chick-fil-A has introduced for those seeking a side of something healthy with their fried chicken.

Spicy Southwest Salad

This menu item launched in early March. Chick-fil-A
Photo Credit: Diana Colapietro

This menu item launched in early March. Chick-fil-A is starting to get a bit healthier with its menu options.

The Frosted Coffee

This item was introduced to Chick-fil-A menus across
Photo Credit: Diana Colapietro

This item was introduced to Chick-fil-A menus across the country in early March. It's a blend of coffee and vanilla soft-serve ice cream, which Chick-fil-A calls "iced dream." It contains only 240 calories, so go wild.

The latest location is just 23 feet wide

The location is designed for the New Yorker
Photo Credit: Diana Colapietro

The location is designed for the New Yorker who eats at his or her desk. The size and shape of the Chick-fil-A at 46th Street and 6th Avenue means less room for sitting and eating. There is a line of 26 chairs along the window, but that's it.

Breads are sourced locally

Bread comes from Automatic Rolls in New Jersey,
Photo Credit: Diana Colapietro

Bread comes from Automatic Rolls in New Jersey, and flatbreads come from Damascus Bakery in downtown Brooklyn.

NYC!

In a kitchen prep area, fruits and vegetables
Photo Credit: Diana Colapietro

In a kitchen prep area, fruits and vegetables were set up to show that fresh produce is indeed part of the Chick-fil-A menu. It's not ALL fried chicken and biscuits!

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