DMV requires appointment-only visits and adjourns traffic violations in response to COVID-19

In an effort to prevent the spread of coronavirus, the DMV is barring customers from coming into the office unless they have an appointment, and will also adjourn all traffic violations for a month.

“Above all else, we want our customers to be safe, so we are now requiring reservations and adjourning traffic hearings in our Traffic Violation Bureaus to limit large crowds in our offices,” said DMV Commissioner Mark J.F. Schroeder. “We are advising customers to only visit an office if they have to—any customer who can complete their transaction online should do so.”

The DMV will begin serving customers by reservation only on the following dates in the following offices:

March 18 – Peekskill, White Plains, Yonkers, West Haverstraw

March 19 – Bethpage, Garden City, Massapequa, Port Jefferson, Hauppauge, Huntington, Medford, Riverhead

March 20 – College Point, Jamaica, Springfield Gardens, Harlem, License Express, Midtown Manhattan, Lower Manhattan-Greenwich Street, Brooklyn-Atlantic Center, Brooklyn-Coney Island, Bronx Registration Center, Bronx License Center, Richmond, Albany District Office, Syracuse, North Syracuse

The DMV will also be reverting to regular hours from the extended hours that were implemented in January. DMV regular hours can be found on the DMV website for each office location.

Customers can make a reservation online or by calling the reservation hotline at 518-626-8990. Those who need assistance may also call the hotline for personalized service, or contact the DMV directly through dmv.ny.gov. Customers can choose to make a reservation at any of the 27 state-run DMV offices.

In addition to instilling an appointment-only policy, starting on March 18 the DMV will be adjourning all traffic violation hearings for one month. There are eight Traffic Violations Bureaus (TVBs) operated by the DMV in the five boroughs of New York City to adjudicate traffic tickets issued in New York City. Those who are scheduled to appear during this time will receive an adjournment notice from the DMV.

For more information about making an appointment or what you need to make an appointment, visit the DMV website.