This year, subway riders saw their fares hiked, worse service, and a record number of people cramming into trains, a riders’ advocacy group says in a new report.
On the bright side, the MTA, Gov. Cuomo, and Mayor Bill de Blasio’s administration also agreed in 2015 to spend $29 billion on the transit system over five years — which includes dollars for new subway cars, buses, and big construction projects like the Second Avenue Subway.
The Straphangers Campaign released the top 10 best and top ten worst moments for riders on Monday.
“On truly bad days, a subway and bus ride can feel like surviving the 10 plagues,” said Gene Russianoff, the staff attorney for the group, in a statement. “On good days, navigating the system is thankfully less daunting, but always challenging.”
Here are some of the lowlights for riders this year, according to the Straphangers Campaign: