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Immigrant information desk aims to connect newcomers with city services

The Immigrant Information Desk will provide resources related to social services, immigration legal services and more.

The city is making resources available to immigrants

The city is making resources available to immigrants via new information desks in Brooklyn, Manhattan and Queens. Photo Credit: Jorge Muñiz / Mayor’s Office of Immigrant Affairs

The city launched a new way to ensure key resources are being made available to immigrant New Yorkers on Thursday.

The Immigrant Information Desk, created through a partnership between the City Council and the Mayor’s Office of Immigrant Affairs (MOIA), offers immigrants three physical spaces in the city where they can access resources related to social services, immigration legal services, health insurance assistance, eviction prevention and career development. The desks are open in Coney Island, Flushing and East Harlem.

“This initiative was born out of the council’s desire to provide rapid-response assistance to immigrants in need of city services at a time when distrust of government is at an all-time high,” City Council Speaker Corey Johnson said.

The desks, funded by the City Council and operated by MOIA with the help of other city agencies, are each staffed with one program manager and two on-site “navigators” who can help guide immigrants toward the services they need and assign referrals to community and legal organizations, including the New York Legal Assistance Group, City University of New York/LaGuardia Community College, Public Health Solutions and the Brooklyn Alliance.

Bitta Mostofi, acting commissioner of MOIA, described the Immigrant Information Desk as a “one-stop shop” that attempts to make the government more efficient in serving New Yorkers.

“Thanks to the leadership of the City Council and our partnerships with sister agencies and community providers, we’ve taken another step in making New York City the most immigrant-inclusive city in America,” Mostofi said.

Brooklyn, Queens and Manhattan were chosen for the start of the program because of the boroughs' large immigrant populations, a MOIA spokesman said.

Here are the addresses and hours of operation for the information desks.

Flushing Library

196-36 Northern Blvd.

Flushing, NY 11358

Hours: Monday-Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 2 p.m.; Sunday, noon to 5 p.m.

Coney Island S22 SNAP Center

2857-2865 W. 8th St., 1st floor

Brooklyn, NY 11224

Hours: Monday-Friday, 9 a.m. to 5 p.m.

NYC Health + Hospital/Metropolitan

1901 First Ave.

New York, NY 10029

Hours: Monday-Friday, 9 a.m. to 5 p.m.


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