Bank of America has opened a new flagship financial center in the heart of Midtown Manhattan, marking a significant milestone in its ongoing expansion strategy.
Located at 2 Bryant Park, the new center blends innovative financial services with the community-focused spirit of one of New York City’s most iconic public spaces.
This flagship location is part of Bank of America’s broader plan to open more than 150 new financial centers across 60 markets by the end of 2027. Forty of those centers are set to launch this year, with an additional 70 expected in 2026. The initiative builds on a multibillion-dollar investment the bank has made since 2016 to grow and modernize its physical presence, including new openings and renovations.
“Our continued investment in our financial center network reflects our commitment to meeting our clients where they are and how they want to bank with us,” said Holly O’Neill, President, Consumer, Retail and Preferred at Bank of America. “We are focused on creating spaces where financial specialists can meet with clients and help them achieve their financial goals.”
The Bryant Park center has been carefully designed to reflect the vibrant character of its surroundings. Featuring open spaces for casual conversations and financial consultations, the space aims to echo the park’s famous tables and chairs—long symbolic of community, connection, and public engagement in the city. An exclusive art installation by a New York-based artist serves as the visual centerpiece of the location, portraying the continuous motion of finance and urban life, and emphasizing the role of Bank of America in unifying its diverse services for clients.
New York City’s flagship is just one example of the company’s continued focus on enhancing in-person banking experiences. Nationwide, Bank of America has opened 471 new financial centers in existing markets since 2016 and has expanded into 11 new markets since 2014, including a recent entry into Louisville in 2024.
“Opening centers in Boise is an exciting milestone and reflects our commitment to bringing first-class financial services to more communities,” said Will Smayda, Head of Consumer Financial Centers for Bank of America. “We’re proud to support local economies by creating jobs and fostering long-term relationships with clients and their communities.”
In parallel with these expansion efforts, the bank has undertaken significant upgrades to existing branches. Last year, more than 3,000 centers were renovated, with over 500 more improvements planned through 2026. These updates often include accessibility enhancements and community-focused features. For instance, through a partnership with ArtLifting, over 1,600 branches now display artwork by artists living with disabilities or affected by housing insecurity.
To further improve accessibility, Bank of America also introduced on-demand American Sign Language (ASL) interpretation in all financial centers earlier this year. Clients can now access ASL interpreters via video by scanning a QR code, enabling seamless communication with financial specialists.
As the bank continues to expand its national footprint, it is also preparing to open four financial centers in the Boise, Idaho area, beginning with a Nampa location set to open on June 9. These developments reflect Bank of America’s ongoing commitment to meeting clients where they are—both physically and in how they choose to engage with financial services.
